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Answers to your Questions
1. What is the minimum quantity on an order?
2. How long does it take for BetaDesigns to ship an order?
3. How much does it cost to ship an order?
4. Can I have my order shipped to a different address?
5. What if I want to order for a group? Can I get a discount?
6. What if I don't see what I'm looking for?
7. How do I know what my order will look like? (Proof email)
8. Are other colors available besides those on the color chart? Describe the colors on the chart.
9. What if I make a mistake on my order?
10. What if I want to make a change or request custom work?
11. What are the dimensions of the automobile license plate frame?
12. What are the dimensions of the motorcycle license plate frames?
13. What is the durability of the license plate frames?
14. Shirt Sizing Chart

15. Shirt Information
Adult and Youth Tshirts
Ladies Tshirts
Adult Sweatshirts
Adult Baseball Shirts

16. What are your policies about returns or refunds?

1.

What is the minimum quantity on an order?

There is no minimum quantity on any order from our web site. You may order 1 item, or as many as you want. However, custom design requests may require minimum quantities. For bulk pricing requests, click here.

2.

How long does it take for BetaDesigns to ship an order?

We're fast! Orders are normally shipped from our offices in Dallas, TX just one or two business days after we receive an order. Days off during special holiday hours are considered non business days.

3.
How much does it cost to ship an order?

Standard shipping is FREE. We use the least expensive means to ship, usually US mail. All APO's, FPO, and PO boxes must go standard or Priority Mail. In most cases, we use FedEx for ground with tracking and 2 day guaranteed. If you want overnight or Saturday delivery, contact us for a quote.

SHIPPING OPTIONS
Shipping occurs after production of your order, normally 2 business days.
Sticker Orders contain only stickers.
Mixed Orders can contain any other assortment of products.
Order Type
First Item Cost
Each Additional Non-Sticker Item Cost
Each Additional Sticker Cost
Standard Shipping
U.S. Addresses Only
All Orders
$0.00
$0.00
$0.00
US Postal Service Priority 2-3 days*
U.S. Addresses Only
Sticker Orders
$4.95
--
$.45
Mixed Orders
$2.50
Ground with Tracking
U.S. Addresses Only
Not including: Hawaii, Alaska, PO Boxes, APOs or FPOs
Sticker Orders
$9.35
--
$.45
Mixed Orders
$1.50
Ground with Tracking - Hawaii & Alaska
U.S. Addresses Only
Not including: PO Boxes, APOs or FPOs
Sticker Orders
$20.00
--
$.45
Mixed Orders
$1.50
2 Day Guaranteed*
U.S. Addresses Only
Not including: Hawaii, Alaska, PO Boxes, APOs or FPOs
Sticker Orders
$17.65
--
$.75
Mixed Orders
$2.95
2 Day Guaranteed - Hawaii & Alaska*
U.S. Addresses Only
Not including: PO Boxes, APOs or FPOs
Sticker Orders
$39.95
--
$1.00
Mixed Orders
$4.65
Standard Overnight
U.S. Addresses Only
Not including: Hawaii, Alaska, PO Boxes, APOs or FPOs
Sticker Orders
$36.95
--
$.85
Mixed Orders
$3.65
Standard Overnight - Hawaii & Alaska*
U.S. Addresses Only
Not including: PO Boxes, APOs or FPOs
Sticker Orders
$65.95
--
$1.00
Mixed Orders
$5.00
Canada Airmail
Canadian Addresses Only
Letter or Parcel Post
Sticker Orders
$3.25
--
$.45
Mixed Orders
$6.25
$3.50
$.45
*Shipping times do not include production time. Most carriers do not deliver on weekends and holidays.
     
4.
Can I have my order shipped to a different address?
Yes. When you order, you will be asked for a billing and shipping address. You may enter any shipping address you want, as long as it conforms to the requirements of our shipping schedule. If you are ordering for delivery to 2 or more addresses, you will need to put through separate orders.
5.
What if I want to order for a group? Can I get a discount?
We can give you bulk pricing for larger orders. Just contact customer service and we'll be glad to discuss your needs and give you a quote. Delivery of larger orders might take a little longer than normal.
6.
What if I don't see what I'm looking for?
While we strive to make our web site as flexible as possible, our capabilities at our facilities far exceed the capabilities of our web site. You may request designs, artwork and products that are not available on our site. These custom orders are handled and priced on a case-by-case basis. Contact us for more information.
7.
How do I know what my order will look like? (Proof email)
After you have completed your order, we will send at least 2 emails to the email address you provide. The first is an order receipt confirmation. The second email will contain a link to a page on our web site that will contain images of your order. This is our way of showing what your finished designs will look like. You can use this to verify that you have entered your order correctly. (Please note, unless we make a correction you request, the data in the designs is taken directly from your order entry.) You do not have to respond or give an approval. If you give an incorrect email address or have a spam blocker, you may not receive your confirmation or proof. You may receive subsequent proof emails after requesting changes. Occasionally, browsers do not reflect proof changes and may require refreshing.
8.
Are other colors available besides those on the color chart? Describe the colors on the chart.
Colors you see on your screen will most probably not be an exact match for our colors.  We have numerous computers and monitors here in the office, and the colors look a little different on each screen.
Please note that although you can only select color chart colors online, we can print a full gamut or colors.

Color Chart
Black
DkTurquoise
DkGreen
Green
LtTurquoise
SeaGreen
HunterGreen
DkBlue
MedBlue
DkBrown
DkGray
Purple
LtGreen
LtPurple
LtBlue
Crimson
Maroon
MedGray
LimeGreen
Bronze
Brown
LtGray
Red
Magenta
DkOrange
Orange
Gold
Pink
Yellow
Peach
Beige
White

Color descriptions:

“Red” is a true, bright red.  The “crimson” is more of a blue red.

We have a number of green shades and they’re all a little different. “Green” is a true, bright green.  “Light green” is a little brighter and stronger than the “lime green”, which has more yellow.  Neither is a really light color like a mint green. “Hunter green” is a little grayer than the “dark green”.

“Dark blue” is pretty much of a royal blue.  “Medium blue” is close to what is sometimes called a Carolina blue and “light blue” is a baby blue shade.  If you’re ordering an Air Force oval design or license frames, the light blue in those designs has a little gray in it, and the darker blue is more intense than our “dark blue”, but not quite navy.  The Navy license frames feature Navy text on white background and the Navy Oval Designs are navy blue.  Navy blue is not on our color palette selections.

“Light turquoise” is a true, bright turquoise.  “Dark turquoise” has a little more black in it – it’s a teal color.  “Sea Green” is an aqua color.  If you need a soft turquoise like the old Thunderbirds, we’ve done this for a car club on license frames and can be requested.

“Dark purple” is a nice, grapey color, but it doesn’t have as much black as a royal purple.  “Light purple” is a little closer to the pink end of the purple spectrum, but it’s still bright. We can print royal purple or a pastel shades on request.

Additional and custom colors available upon change or custom work requests.

9.
What if I make a mistake on my order?
Contact us as soon as you realize your mistake (Proof Email). If you tell us before your order is produced, we will make the correction you request and send you a new proof.
10.
What if I want to make a change or request custom work?
Additional charges may apply to changes or custom work. Quotes given on case-by-case basis.
Simply text and color changes will typically not require additional changes.
If you have a pending order, please contact us as soon as possible, because orders are usually shipped with in 1 to 2 business days.
If you have paid for upgraded shipping, changes may delay the ship date of your order.
If you are considering an order, contact us for pricing.
Initial proofs are processed automatically from the original order information and will not reflect any requested changes.
11.
What are the dimensions of the automobile license plate frame?

The dimensions of our auto frames are shown below. We've had some people say that the lower part of the frame blocks too much of the registration stickers required by some states. We are looking for another good option for them. In the meantime, if you have screw holes on the bottom on your car, we will mount the personalized strips with the longer end on top if you want. Just call or email if this applies to you.

Car License Frame

12.
What are the dimensions of the motorcycle license plate frames?

The dimensions of our motorcycle license frame are shown below. We know there are a couple of states this does not work for, but we haven't found a good personalized frame option for you folks yet.

Motorcycle License Frame

13.
What is the durability of the license plate frames?
Gold Frames Not Guaranteed.
The durability of the gold frames varies with environmental conditions and cannot be guaranteed. Exposure to extreme weather and chemicals used to treat roadways may cause the gold finished frames to corrode.
Our license plate frames are made of high quality zinc oxide metal.
Available in silver (chrome), black and gold.
Black and chrome frames do not corrode in harsh conditions as the gold frames do.
14.
 
(XS)
Extra Small
(S)
Small
(M)
Medium
(L)
Large
(XL)
Extra Large
(XXL)
Double Extra Large
(XXXL)
Triple Extra Large
Adult T-Shirts
Width
--
18"
20"
22"
24"
26"
28"
Length
--
28"
29"
30"
31"
32"
33"
Youth T-Shirts
Width
16"
17"
18"
19"
20"
--
--
Length
20"
22"
23.5"
25"
26.5"
--
--
Ladies T-Shirts
Width
--
18"
20"
22"
24"
26"
--
Length
--
25.5"
26.5"
27.5"
28.5"
30"
--
Adult Sweatshirts
Width
--
20"
22"
24"
26"
28"
30"
Length
--
27"
28"
29"
30"
31"
32"
Adult Baseball Shirts
Width
--
19"
21"
23"
25"
27"
--
Length
--
29"
30"
31"
32"
33"
--
Order your true size. Shrinkage is minimal.
 
15.
Shirt Info
Adult and Youth Tshirts
• Preshrunk, 6.1 ounce, 100% cotton.
• On the roomy side and run very true to size. Adult t-shirts are longer than Ladies T-shirts, broader through the shoulders, and have longer sleeves.
• Available colors: White, Black
Ladies Tshirts
• Preshrunk, 6.1 ounce, 100% cotton.
• Shorter and a little more fitted than the Adult t-shirts. The shoulders are set in more, sleeves are shorter and the armholes are not as big as the adult t-shirts. We've tried a small, medium and 2x on women in our office, and the consensus was this style was a better fit for us. Note: the ladies t-shirts are NOT the really short and/or very fitted "baby tees". We'll look at those in the future.
• Available colors: White, Black
Adult Sweatshirts
• Very roomy.
• Available colors: White, Black, Gray
• Available Styles:
     Regular Crew (7.8 ounce 50% polyester, 50% cotton)
     Ultimate Cotton Crew (9.5 oz. 80% cotton, 20% polyester fleece)
     Hoodie (9.3 oz., 50/50)
Adult Baseball Shirts
• Preshrunk, 6.1 ounce, 100% cotton.
• Slightly larger and looser than the Adult t-shirts. The raglan sleeves allow more movement in the shoulders.
• Available colors: White body with red, black, royal blue or navy blue sleeves.
 
 
16.
What are your policies about returns or refunds?
If you receive an article that is defective or doesn't conform to what you ordered, you only have to notify our customer service within 60 days. We'll get a corrected product out to you right away. Because each item is custom manufactured, we cannot accept returns.
 
 
 
 

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